Deliveries

Delivery Information

FREE DELIVERY for UK mainland orders over £65

Mainland UK deliveries

Parcels under 2kg - £3.90

Parcels between 2kg and 5kg – £5.99

Parcels over 5kg – £6.99

FREE DELIVERY for UK mainland orders over £65

Northern Ireland Deliveries

Please contact us at 01282786462 or email bhb@burnleyhomebrew.co.uk for delivery costs.

Mail Order for the UK, takes on average between 2 - 10 working days subject to anticipated demand & stock availability. Once the parcels have left our premises the responsibility for delivery is with the Carriers. Delivery times can and may vary depending on seasonal demand.

Above charges apply to mainland England Wales and  Scotland (additional charges may apply to postcodes in Scottish Highlands/Islands)

We do not deliver to the Channel Islands, Isles of Scilly, Isle of Man and Isle of Wight, 

If your order cannot be packed in one box, due to weight (30kg max. inc. packaging) or size we reserve the right to charge further shipping; we will contact you with this charge before proceeding. If you request goods to be left without signature it will be at your risk. If our carriers return your package to us having been unable to deliver it to the address given in your order we will refund the cost of the goods less the cost of the return carriage

Please note we are unable to accept orders to BFPO addresses or PO BOX's

When you place an order you are agreeing to these terms and conditions whilst also confirming that you are over 18 years of age.

Delivery Schedule

We aim to have your order ready for despatch within one working day of receipt of order and payment subject to stock availability. We will email to advise you when we despatch your order; where we include a tracking link it is your responsibility to track the progress of your parcel. In the event of non-delivery you must notify us by email within 14 days. If your order is returned to us undelivered due to an incorrect or incomplete address being given when the order was placed or due to no one being at the delivery address to receive the goods we reserve the right to make a charge for the extra costs incurred. If you cancel the order under these circumstances we will refund the cost of goods less the cost of the return delivery.

PLEASE NOTE: Delivery time refers to working days from the date of our despatch. Working days for our carriers are Monday to Friday and exclude Bank and Public holidays.

Back Orders

We do not back order. If an item is not in stock we will attempt to contact you for your instructions. If we are unable to contact you we will remove the item from your order rather than delay despatch.

Redelivery Charges

If after two attempts the courier has been unable to deliver an order due to the customer being unavailable to sign for goods, or, alternative delivery arrangements were not provided, the order will be returned to us. 
In such circumstances the courier charges us for the return and this cost should be met by the customer. Therefore a charge of £24.99 must be paid before the order can be dispatched. 
If the customer requests a refund then £18.99 administration charge will be incurred.

Right of Cancellation

Please note that you have a statutory right to cancel this contract within 7 days of delivery by written notice to Burnley Home Brew. Goods must be returned at your expense and appropriately packaged.

Product Images

Where these images are available they are for illustration only and do not necessarily represent the actual article for sale.

Product Storage After delivery and prior to use all products with a Best Before date must be stored in cool, dry conditions and away from direct sunlight.

Tax Charges

All prices shown are inclusive of the appropriate rate of VAT. Our VAT Number is Please note that we are unable to remove the VAT from any orders destined for the Channel Islands.

Card Security

The card details you submit are totally secure. All card numbers are encrypted in the software when the order is placed using SSL encryption, our secure gateway providers are Worldpay and Paypal